Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly, including your name, email address, and account credentials. We also collect usage data, trading strategies you create, and technical information about your device and browser.
2. How We Use Your Information
We use your information to provide and improve our Service, process transactions, communicate with you, and ensure the security of our platform. We may use aggregated, anonymized data for research and analytics purposes.
3. Data Security
We implement industry-standard security measures to protect your data. All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. API keys and sensitive credentials are never stored in plain text.
4. Third-Party Services
We use third-party services for authentication (Supabase), payment processing (Stripe), and analytics. These services have their own privacy policies, and we encourage you to review them. We do not sell your personal information to third parties.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us. Some data may be retained for legal or regulatory compliance.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications. To exercise these rights, contact us at privacy@traseq.com.
7. Cookies and Tracking
We use essential cookies for authentication and session management. We may use analytics cookies to understand how you use our Service. You can control cookie preferences through your browser settings.
8. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
9. Children's Privacy
Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@traseq.com.